AIU IT Support Desk

Report Portal Issues Quickly

Facing a login issue, broken link, admission form error, challan problem, or website technical issue? Share the details with the IT Support team for assistance.

Support Ticket Recommended Details
  • Your full name
  • Contact number
  • Issue screenshot
  • Page/link where issue appears
  • Short explanation of the issue
Email Supportmedia@alhamd.pk
Support PageAIU IT Support
Response TypePortal & Website Support
Issue Categories

What do you need help with?

Choose the closest category and include complete information when contacting support.

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Login Problems

Admin login, password, access, or authentication-related problems.

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Admission Form Error

Field errors, submission issues, wrong data, or form validation problems.

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Challan / Invoice Issue

Challan generation, due date, print layout, or payment information issues.

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Broken Link

Report pages, downloads, buttons, or links that are not working properly.

Submit Support Request

Send us your issue details

To help us resolve your issue faster, please send a clear screenshot and mention the exact page where the problem appears.

Message Format

Name:Your full name
Issue:Briefly describe the problem
Page Link:Paste the page URL
Screenshot:Attach screenshot if available
Create Email Request

Before contacting support

01Refresh the page and try again.
02Check your internet connection.
03Take a screenshot of the error.
04Email the issue with details.

Need urgent assistance?

For admission-related queries, contact the relevant campus admission office. For portal and website issues, contact IT Support.

Contact IT Support